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Hours: Mon to Fri 7am-6pm and Sat 8:30am-3pm / Location: New Albany & Saltillo / Phone: (662) 430-3375
Internal Medicine & Pediatric Clinic
662-430-3375
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We ask that you realize that we do NOT work for an insurance company. Rather we work 100% for our patients. We feel that insurance can be a great benefit for many patients and want you to know we will do everything in our power to ensure you get every benefit allotted in your insurance contract. However, the treatment we recommend and the fees we charge will always be based on your individual needs, not your insurance coverage.

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No Surprise ACT

Effective January 1, 2022, the No Surprises Act, which Congress passed as part of the Consolidated Appropriations Act of 2021, is designed to protect patients from surprise bills for emergency services at out-of-network facilities or for out-of-network providers at in-network facilities, holding them liable only for in-network cost-sharing amounts. The No Surprises Act also enables uninsured patients to receive a good faith estimate of the cost of care.

Billing Disclosures – Your Rights and Protections Against Surprise Medical Bills

When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing.

What is “balance billing” (sometimes called “surprise billing”)?

When you see a doctor or other health care provider, you may owe certain out-of-pocket costs, such as a copayment, coinsurance, and/or a deductible. You may have other costs or have to pay the entire bill if you see a provider or visit a health care facility that isn't in your health plan’s network.

"Out-of-network" describes providers and facilities that haven't signed a contract with your health plan. Out-of-network providers may be permitted to bill you for the difference between what your plan agreed to pay and the full amount charged for a service. This is called "balance billing." This amount is likely more than in-network costs for the same service and might not count toward your annual out-of-pocket limit.

"Surprise billing" is an unexpected balance bill. This can happen when you can't control who is involved in your care–like when you have an emergency or when you schedule a visit at an in-network facility but are unexpectedly treated by an out-of-network provider.

You are protected from balance billing for:

Emergency services

If you have an emergency medical condition and get emergency services from an out-of-network provider or facility, the most the provider or facility may bill you is your plan's in-network cost-sharing amount (such as copayments and coinsurance). You can't be balance billed for these emergency services. This includes services you may get after you're in stable condition, unless you give written consent and give up your protections not to be balanced billed for these post-stabilization services.

Additionally, Mississippi law protects patients from surprise medical bills. If an out-of-network healthcare provider accepts a patient's insurance assignment, then the insurance company will pay the provider directly for the patient's treatment. That payment is considered payment in full to the healthcare provider and the provider cannot bill the patient later for an amount greater than the in-network cost sharing amounts.

Certain services at an in-network hospital or ambulatory surgical center

When you get services from an in-network hospital or ambulatory surgical center, certain providers there may be out-of-network. In these cases, the most those providers may bill you is your plan's in-network cost-sharing amount. This applies to emergency medicine, anesthesia, pathology, radiology, laboratory, neonatology, assistant surgeon, hospitalist, or intensivist services. These providers can't balance bill you and may not ask you to give up your protections not to be balance billed.

If you get other services at these in-network facilities, out-of-network providers can't balance bill you, unless you give written consent and give up your protections.

You're never required to give up your protections from balance billing. You also aren't required to get care out-of-network. You can choose a provider or facility in your plan's network.

Additionally, Mississippi law applies to patients with coverage through health maintenance organizations, insurance companies, or other entities responsible for the payment of benefits under a policy or contract of accident and sickness insurance.

When balance billing isn’t allowed, you also have the following protections:

  • You are only responsible for paying your share of the cost (like the copayments, coinsurance, and deductibles that you would pay if the provider or facility was in-network). Your health plan will pay out-of-network providers and facilities directly.
  • Your health plan generally must:
    • Cover emergency services without requiring you to get approval for services in advance (prior authorization).
    • Cover emergency services by out-of-network providers.
    • Base what you owe the provider or facility (cost-sharing) on what it would pay an in-network provider or facility and show that amount in your
    • explanation of benefits.
    • Count any amount you pay for emergency services or out-of-network services toward your deductible and out-of-pocket limit.

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment and hospital fees.
  • Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate.

Get More Information

For questions or more information about your right to a Good Faith Estimate, visit cms.gov/nosurprises or call 1-800-MEDICARE (1-800-633-4227).

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What Our Clients Say About Us

  • We love IMPC!! They are always very helpful with anything we have with us or our children. If they can't get us in for an appointment you can go to the urgent care and be seen just as well! Highly recommend!

    - Emily Kemp

  • I've been seeing Jennifer Barnes for years and she is an excellent nurse practioner. She is extremely committed and caring. I just visited this facility after discovering Jenny had joined this practice. That being said this is undoubtedly the best office ever! Everyone is friendly and courteous. The lab tech drew my blood on the first stick and that says alot in my case. The facility is large and very clean with spacious waiting areas. I'm so thankful Jenny has relocated her practice here

    - P K C

  • Great place with great providers. Highest quality care you can get. If they ever figure out how to treat a cough, they’ll get 5 stars.

    - Daffydil Girl

  • We had the BEST experience at IMPC this afternoon. The nurses and staff were so kind and got us in quickly. Katie went above and beyond to love and take good care of my sweet baby!

    - Catherine Fitzgerald

  • My experience at IM&PC was incredible. I was treated with such kindness and respect from the moment I stepped into the clinic. Dr. Scott and his staff patiently listened and counseled with me about the best plan of treatment. I am thrilled to continue my medical relationship with IM&PC New Albany!

    - Lauren Heath

  • We love our Impc Family!

    Best with my children, Always uplifting and they truly care!!

  • Top of the line place!! From the front desk, to the doctors and nurse practitioners, back of the house lab techs. So very professional!!! I will never ho anywhere else!!!.

  • The doctors and nurses at the clinic always do a wonderful job. They provide great care and attention to patients needs. I have never felt rushed at appointments when talking with my doctors; all of my questions are answered. I am so thankful for their care and dedication to their patients.

  • Great atmosphere! All staff members were cordial, informative and eager to give you the professional care for this visit!! Thanks, IMPA

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